Click on the link to download a copy of the Fourth Quarter 2009 Report PDF format

Information and Referral Problem / Needs Categories

2-1-1 has adopted the AIRS Problem / Needs Categories for Information and Referral as a means to organize the incredibly wide range of inquiries handled by information and referral services. Thus, providing for a consistent and credible reporting of community needs across jurisdictions. Nationally referred to as the BIG COUNT. The Colorado 2-1-1 Collaboration in conjunction with each region submits the call detail for the national report. The categories and number of calls per category for the months of 2008- 2009 Fiscal year are:

Arts, Culture & Recreation………………………..….28
Clothing, Personal & Household …………….….1,333
Disaster Services ……………………………….…....23
Education ………………………………………….…260
Employment …………………………………………156
Food / Meals ………………………………………...526
Health Care ………………………………………..1,152
Housing & Utilities …………………………………..802
Income Support & Services………………………3,711
Individual, Family & Community Support ………1,234
Information Services ……………………………..3,114
Legal, Consumer & Public Safety ………………...711
Mental Health & Addiction………………………….613
Other Government / Economic Services …………300
Transportation ……………………………………….266
Volunteers & Donations ……………………………967