Click on the link to download a copy of the Third Quarter January - March 2010 Report

Information and Referral Problem / Needs Categories

2-1-1 has adopted the AIRS Problem / Needs Categories for Information and Referral as a means to organize the incredibly wide range of inquiries handled by information and referral services. Thus, providing for a consistent and credible reporting of community needs across jurisdictions. Nationally referred to as the BIG COUNT. The Colorado 2-1-1 Collaboration in conjunction with each region submits the call detail for the national report. The categories and number of calls per category for the third quarter January - March 2010 are:

13,846 Calls 

Third Quarter

 2009-10

13% increase over last year

Information and Referral Problems / Needs Categories

Arts, Culture & Recreation………………………..…...6
Clothing, Personal & Household …………….…….133
Disaster Services ……………………………….…......4
Education ………………………………………….…..63
Employment …………………………………………..42
Food / Meals ………………………………………...128
Government & Economy……………………………..99
Health Care ………………………………………….334
Housing / Utilities …………………………………...714
Income Support & Services………………………...882
Individual, Family & Community Support ………...377
Information Services ………………………………..462
Legal, Consumer & Public Safety …………………172
Mental Health & Addiction………………………….111
Transportation ………………………………………..67
Volunteers & Donations ……………………………196